If you have ANY of the following:
-
Fever, cough, sore throat, breathing difficulties, fatigue or tiredness
OR -
had contact with someone diagnosed with or suspected of having Coronavirus
OR -
have travelled internationally or domestically in the last 14 Days;
Please DO NOT VISIT our Medical Centre and call our reception at (03) 5332 7241, where possible consultations are being performed via telehealth or deferred if medically safe until the COVID-19 situation has settled.
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A MESSAGE TO OUR PATIENTS
Ballarat Surgical Clinic has been monitoring the global Coronavirus (COVID-19) pandemic and rapidly evolving response measures within Australia to curb the spread.
We are committed to our people, our clients, our patients and our responsibilities and are acting on the advice from the Australian Government and the Department of Health, together with professional medical bodies, while putting our own precautionary measures and initiatives into action.
As a leading healthcare provider, we understand our important role during this time, both as an employer and in supporting the health of those who rely on us each and every day – our patients and clients.
With an expert team of surgeons at the ready and the infrastructure in place to allow us to continue to adapt to the changing circumstances, Ballarat Surgical Clinic is continuing to provide accessible care for all.
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HOW WE ARE PROTECTING OUR STAFF
Ballarat Surgical Clinic is following the advice from the Department of Health and State Government guidelines regarding precautions that are needed to minimise risks concerned with COVID-19.
We are following the recommended health and safety precautions, and are providing advice to our staff via a 24/7 helpline, and a referral for testing if required.
We are ensuring our staff maintains high hygiene standards in our centres, including practising proper hand sanitising procedures, together with sneeze and cough etiquette. We have posters in all Ballarat Surgical Clinic regarding COVID-19 and aim to minimise the risk of transmission.
All surfaces in our clinic are cleaned every morning and regularly during the day using an antibacterial, antimicrobial cleaning product that reduces the risk of harmful viruses, moulds, fungus, algae and any other possible harmful pathogenic bacteria.
We have advised our staff to stay home if they are unwell and self-isolate if necessary.
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WHERE TO FIND UP-TO-DATE ADVICE
We can all play our part to limit the spread of COVID-19 and stay healthy by following the advice from the Australian Government and the Department of Health which is regularly updated.
For the latest updates go to https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert.
Call the National Coronavirus Helpline on 1800 020 080 If you suspect you may have the novel coronavirus, or if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week If you require translating or interpreting services, call 131 450.
To ensure all Australian's are kept up-to-date with the latest COVID-19 information the Federal Government has released a Coronavirus Australia app and added a feature to WhatsApp.
Available from the Apple App Store and on Google Play, Coronavirus Australia will assist with accessing accurate and timely information about what is being done by governments around the country in response to COVID-19.
The WhatsApp feature is another channel being utilised by the government for Australian's to gain access to the most up-to-date and accurate information available.